LOAD UP GUIDE


 

HOW TO REGISTER | HOW TO LOAD UP YOUR ACCOUNT | FIND A PREPAID CARD | HOW TO USE CUSTOMER SUPPORT PAGE

 

HOW TO LOAD UP YOUR ACCOUNT
What is Load Up?
Load Up is a service that enables you to acquire K-Ching through any of the 4 available payment methods—credit card, prepaid card, mobile, and surveys/offers.

 

What is K-Ching?
K-Ching is the official currency of Elsword Online. You may use K-Chings to purchase equipment, accessories, and upgrades from the Item Mall. Unused K-Chings are stored in your eWallet and shown as Game Credits on your My Account page. K-Chings come in several denominations to fit your budget. The available denominations may vary depending on your preferred Payment Options.

 

What is the Bonus K-Ching Promo?
The Bonus K-Ching Promo is an Elsword Online promotion that rewards players for making their very first K-Ching purchase. If you have never purchased K-Ching for your Elsword account using a credit card, PayPal, prepaid card, or mobile payment, then you are qualified to receive bonus K-Ching instantly with this first purchase. At the moment, the amount of bonus K-Ching given to a first time buyer is equivalent to 20% of the first transaction amount. Remember, this deal expires once you have completed your first purchase and will not apply to future purchases. The Bonus K-Ching Promo does not apply to Survey/Offer transactions.

 

How Do I Load Up K-Ching?
To use the eWallet service and Load Up with K-Chings, you must have a registered Elsword Online account. From the Elsword Online home page, log in with your email address and password, and you will automatically be taken to your My Account page. From the eWallet tab, choose one of the 4 payment methods.

 

What Do I Get from Loading Up?
By loading up your Elsword Account with K-Chings, you open the door to a richer playing experience in Elsword Online. Through the Elsword Item Mall, we offer a wide selection of Armor, Weapons, Accessories, Costumes, Special Items, and more! Choose from a variety of items and give your Elsword character a power boost!

 

Learn More About Our Payment Modes:

PURCHASE K-CHING
- Mastercard / Visa / American Express / Discover / Diner’s Club / JBC
- PayPal
- Skrill E-Wallet
- SoFort Bank Transfer
REDEEM PREPAID CARD
- Gift Cards
- Karma Koin
- GoCash
- Zeevex
- Paysafecard
- MOL
- Cherry Credits

MOBILE PAYMENTS
- BilltoMobile (supports Sprint and U.S. Cellular subscribers)
- Mobiamo (supports select Europe and Asia carriers)

EARN FREE K-CHING
- Earn free K-Ching through SponsorPay and Peanut Labs

PURCHASE K-CHING: DIRECT CREDIT CARD
How to Load Up using your credit card:
1. On the Load-up page, select the Credit Card payment option
2. Select a K-Ching denomination.
3. Select the Credit Cards option button.
4. Enter the credit card account number and all mandatory fields.
5. Review your order and confirm the payment process.
6. Click Submit and wait for the payment confirmation page.

Note: Email verification about the payment will be sent to account holders’ email address after the payment is processed. Use of Credit Card/Paypal has a combined monthly charge limit of 20 transactions or $150 per user account, whichever comes first. Limit in dollar amount may be increased to $1,000 for players with 60 days of good credit with your KOG Games Account!

 

PURCHASE K-CHING: PAYPAL
1. On the Load-up page, select the Credit Card payment option.
2. Select a K-Ching denomination.
3. Select the Paypal option button and proceed to the next page.
4. Check the order confirmation and proceed to the next page.
5. Login to your Paypal account.
6. Review your order and confirm the payment process.
7. Click Submit and wait for the payment confirmation page.

Note: Use of Credit/PayPal has a combined monthly charge limit of 20 transactions or $150 per user account, whichever comes first. Limit in dollar amount may be increased to $1,000 for players with 60 days of good credit with your KOG Games Account!

 

REDEEM PREPAID CARD
Note: There is no monthly limit on the use of prepaid cards.

 

• Gift Card
How to Load Up using Gift Card:
1. On the Load Up page, select the Prepaid Cards payment option.
2. Select Pay with Gift Cards.
3. Select a K-Ching denomination.
4. Wait for the Openbucks Redemption page. Login or create an Openbucks Account to save your gift card.
5. Select a Gift card (Subway, CVS, Dollar General, Circle K, Openbucks Digital, Burger King) .
6. Enter the the gift card number/PIN code EXACTLY as it appears on the card.
7. Click Buy and Pay wait for the page confirmation.
8. Purchased K-Ching will be deposited to your account and will be reflected in the Game Credits section.

 

• ZeeVex
How to Load Up using ZeeVex:
1. On the Load Up page, select the Prepaid Cards payment option.
2. Select ZeeVex.
3. Select a K-Ching denomination.
4. Wait for the Zeevex Purchase page. Login or create a Zeevex Account to proceed.
5. Scratch off the prepaid card security strip to reveal the Pin code, which consists of numbers and letters.
6. Enter the revealed Pin code EXACTLY as it appears on the card.
7. Click Submit and wait for the page confirmation.
8. Purchased K-Ching will be deposited to your account and will be reflected in the Game Credits section.

 

• GoCash
How to Load Up using GoCash:
1. On the Load Up page, select the Prepaid Cards payment option.
2. Select GoCash.
3. Select a K-Ching denomination.
4. Scratch off the prepaid card security strip to reveal the Pin code, which consists of numbers and letters.
5. Enter the revealed Pin code in the appropriate field EXACTLY as it appears on the card.
6. Click Submit and wait for the page confirmation.
7. Purchased K-Ching will be deposited to your account and will be reflected in the Game Credits section

 

• Karma Koin
How to Load Up using Karma Koin: 1.On the Load Up page, select the Prepaid Cards payment option.
2. Select Karma Koin.
3. Select a K-Ching amount.
4. Carefully scratch off the foil strip at the back of the card to reveal the Pin code.
5. Enter the Karma Koin Pin code in the appropriate field EXACTLY as it appears on the card and click Pay Now.
6. Check the details of your transaction and click Proceed to confirm.
7. Purchased K-Ching will be deposited to your account and will be reflected in the Game Credits section.

 

MOBILE PAYMENTS
How to Load Up using BilltoMobile Service:
1. On the eWallet page, select the Mobile payment option
2. Select a K-Ching denomination.
3. Click Checkout to go to BilltoMobile website. Follow these 3 steps to purchase K-Chings:
Step 1:
a. Enter mobile carrier
b. Enter mobile number
c. Enter Zip code
d. Agree to the Terms of Use
e. Click NEXT
Step 2
a. System sends code to the registered mobile phone
b. Enter code in the designated field
c. Click NEXT
Step 3
a. System validates code
b. Transaction completed after successful validation
c. Get 2 confirmation messages (by website and mobile phone)

 

EARN FREE K-CHING

SponsorPay
How to earn free K-Ching via SponsorPay:
1. On the Load-Up page, select the Earn Free K-Ching and click SponsorPay.
2. Read the details and choose from the list of offers. Take note of the purchase requirement, if any, and the corresponding waiting period.
3. Click on the offer to start. Complete the task and wait for verification.
4. Get free K-Ching! Depending on the offer, the transfer of free K-Ching to your account may take a few minutes to a few hours from offer completion.

 

Peanut Labs
How to earn free K-Ching via Peanut Labs:
1. On the Load-Up page, select the Earn Free K-Ching and click PeanutLabs.
2. In the Peanut Labs tab, read the details and choose from the options listed.

a. Earn K-Ching through Surveys
• To start earning K-Ching from Surveys,complete the “Unlock Surveys for K-Ching” task. Once completed, a list of survey topics will appear.
• Select from the list of surveys and answer all questions provided. In the event that a program deems you unqualified for the study, try a different survey or offer.

b. Earn K-Ching through Offers
• Browse through the list of offers and click on an offer to start.
• Complete the task and wait for verification.

3. Once you have completed the survey or offer, check your Load-Up page for your free K-Ching.